1. Information We Collect

We collect various types of information to provide and improve our services to you:

A. Personal Information

• Name - For identification and records
• Contact details - Email, phone number, address
• Property details - Khata number, property ID
• Tax payment history - For record keeping
• Payment details - Transaction ID, bank/UPI references

B. Non-Personal Information

• Browser information - Type and version
• Device information - IP address, device type
• Usage data - Cookies and analytics

2. How We Use Your Information

Your information helps us provide better services:

• Process municipal tax payments efficiently
• Send digital receipts and payment confirmations
• Improve portal functionality and user experience
• Comply with government regulations
• Prevent fraudulent transactions

3. Data Sharing and Disclosure

We respect your privacy and only share data when necessary:

• With Nagar Nigam Aligarh for official records
• With banking partners for payment processing
• With government agencies when legally required
• With trusted service providers under strict agreements

4. Data Security

We implement robust security measures to protect your data:

• 256-bit SSL encryption for all data transmissions
• Secure servers with restricted access
• Regular vulnerability assessments
• PCI-DSS compliance for payment processing

5. Cookies and Tracking

We use cookies to:

• Remember your preferences
• Analyze portal usage
• Improve performance

You can manage cookies in your browser settings.

6. Third-Party Links

Our portal may link to payment gateways or other services. We're not responsible for their privacy practices.

7. Data Retention

We retain data only as long as required by law or for operational needs.

8. Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Delete non-essential data
• Opt-out of communications

9. Policy Updates

We may update this policy. Changes will be posted here with the effective date.